How BizHelp handles website information.

This policy explains what information BizHelp collects through this website, why we use it, the service providers involved, and the choices available to visitors.

Effective and last updated: August 16, 2026

Information you provide

When you book an assessment, contact BizHelp, or communicate with us, you may provide your name, work email, company, company website, scheduling preferences, business context, and other information in your message. A booking may also include its landing path, referring website domain, and standard UTM campaign fields so we can understand how the request found BizHelp. Please do not submit passwords, protected personal data, confidential client records, or other sensitive information through the website.

Information collected automatically

Our hosting and security providers may process technical information such as IP address, browser and device characteristics, requested pages, referring page, timestamps, and security events. Optional Google Analytics is disabled unless you choose to allow analytics on this site.

How we use information

We use information to respond to requests, arrange and prepare for assessments, deliver requested services, secure and operate the website, understand aggregate site usage when permitted, keep business records, and improve our services and content.

Service providers

The website is hosted using Google Firebase and may be proxied and secured by Cloudflare. Cal.com provides embedded availability and booking. After Cal.com confirms a meeting, a scale-to-zero Google Cloud Run service verifies the signed booking event and sends the permitted contact, company, meeting, and acquisition context to BizHelp's Hammertime CRM and assessment-preparation workflow. Mailgun may provide internal notification fallback. These providers process information under their own terms and applicable agreements.

AI-assisted work

BizHelp may use AI tools to help organize or analyze business information when preparing an assessment or delivering services. The tools, data boundaries, and safeguards appropriate to client work may be further defined in an engagement agreement. Do not send sensitive information before those requirements are established.

Sharing and sale

We disclose information to service providers that help us operate the website and respond to you, when required by law, or to protect rights and security. BizHelp does not sell personal information for money and does not use assessment submissions for third-party advertising.

Retention and security

Assessment bookings that do not lead to a client relationship are generally retained in BizHelp's scheduling, CRM, and related business records for no longer than 24 months, unless a longer period is reasonably needed for legal, security, or dispute-resolution purposes. Client records may be retained under the applicable service agreement and legal requirements. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You can decline optional analytics through the site preference notice. You may request access, correction, or deletion of information by emailing [email protected]. Rights vary by location, and we may need to verify a request or retain information where legally permitted.

Children and international visitors

This business website is not directed to children under 13. BizHelp operates in the United States; information may be processed in the United States, where laws may differ from those in your location.

Changes and contact

We may update this policy as services and requirements change. The current version will be posted here with a revised date. Questions or privacy requests can be sent to [email protected].